Same situation. Always have to pacify my helper by explaining to her the things ah ma did. If ah ma have her way of doing things, just follow accordingly and do not argue or talk back with her. However if I have my way of doing things, she will have to follow as well afterall I am the paymaster. Knowing that she might be caught in between, she will have to tell me so that I can balance things out. I always explain that this how SG household like especially with ah ma. Just got to be patient and respect ah ma at all times. I will get my hubby to be involve by telling her mum too, good help are hard to come by,scare her by quoting news articles on those cases where helpers lost their sanity,etc.
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