Reward Never Received

Anyone redeemed the frozen blanket from the rewards here? Have you received the item? Cause it has been 2 weeks and still not received. Emailed them but never reply.

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VIP Member

Mine took almost a month and till date haven't receive too. A newborn gift set box and friso milk sample all didn't arrive either.

4y ago

I kinda don't expect the items from them alr. Cos 2 separated items, didn't arrive since late November.

Me too! I claim the rewards last Dec, but still haven't receive. I email they also never reply.

Probably need to wait. I redeemed stuff before and usually more than 2 weeks to receive

VIP Member

Usually they are quite prompt with their replies, do try and email them again.

4y ago

Do u hv the email address?

I redeemed something in early Dec and yet to receive anything too! :(

Give them sometime. Shall be able to get soon 😊

VIP Member

I got my reward. You can call them at 63442865

4y ago

Maybe will wait till after cny

Try emailing them again. Could be busy.

Maybe takes some time

VIP Member

Me too haven received