I hate my maid. I really can't stand her. She is always on her handphone and like to talk back to me. She will reply things like, sorry but this is not my job (i had a headache and ask her to massage my head), then during off day she refuse to help look after baby when she is back from her off day. she is Filipino. How to train her to behave herself?

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Seems like you guys are in a wrong working relationship =\ Do get help from ur maid agency as a mediator to help counsel both u and ur helper coz it's not healthy if u hate ur helper and really can't stand her coz she still has to live with your family and work with you guys until the contract ends