I hate my maid. I really can't stand her. She is always on her handphone and like to talk back to me. She will reply things like, sorry but this is not my job (i had a headache and ask her to massage my head), then during off day she refuse to help look after baby when she is back from her off day. she is Filipino. How to train her to behave herself?
I suggest to change her (but talk to agency first to get a replacement before doing that) since you already express your dislike. A home is where you come back happy, not angry.