I hate my maid. I really can't stand her. She is always on her handphone and like to talk back to me. She will reply things like, sorry but this is not my job (i had a headache and ask her to massage my head), then during off day she refuse to help look after baby when she is back from her off day. she is Filipino. How to train her to behave herself?

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Seriously? She is a maid not a slave. She cleans house.. she is not a nanny or personal assistant. If you want those than fork out more cash and hire one.