I hate my maid. I really can't stand her. She is always on her handphone and like to talk back to me. She will reply things like, sorry but this is not my job (i had a headache and ask her to massage my head), then during off day she refuse to help look after baby when she is back from her off day. she is Filipino. How to train her to behave herself?

dont treat her like a slave..treat her like a family and she will treat your family better. and yeah she have a right to refuse especially if its not in her job description. during her off days she doesnt have to work or help in the house unless you pay her overtime/extra with her approval.talk to her what you think and let her tell u whats in her mind.so treat her with respect and u will get one back