Rewards - Grab $5 Voucher

Anyone tried redeeming this and faced an error as per attached image? ?

Rewards - Grab $5 Voucher
6 Replies
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Super Mum

Thanks ladies. I’ve emailed TAP. Hope to get a response from them soon.

VIP Member

You can email TAP?

Check with admin

VIP Member

Do email TAP

Super Mum

Retry?

3y ago

Tried many times. Grab and TAP just kept pushing me from one to another. 😒

Super Mum

I hv the same prob. Tap advised to email grab. but received a reply frm grab to use the app help centre instead. 😒 So..quite a ding dong. To date, hv yet to receive help frm grab. 😂 Gt yrs settled?

3y ago

Omg! Yes quite ding dong. I called Grab, they said cant do anything cause they do not have access to our points record. Asked me to call TAP, which I did but no answer. End up emailing TAP with screenshots of the error. Hopefully they’ll respond. Somemore they deducted the reward points already! 😒