Rewards - Grab $5 Voucher

Anyone tried redeeming this and faced an error as per attached image? ?

Jia Ling

Mama of 2!

6 Replies

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Super Mum

I hv the same prob. Tap advised to email grab. but received a reply frm grab to use the app help centre instead. 😒 So..quite a ding dong. To date, hv yet to receive help frm grab. 😂 Gt yrs settled?

Jia Ling

Mama of 2!

5y ago

Omg! Yes quite ding dong. I called Grab, they said cant do anything cause they do not have access to our points record. Asked me to call TAP, which I did but no answer. End up emailing TAP with screenshots of the error. Hopefully they’ll respond. Somemore they deducted the reward points already! 😒

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