Hi, my helper will have her first off-day next week. Does it mean they are really entitled to WHOLE day off and not obliged to help with chores before she's out and when she's back? Not that she will be calculative, I would just like to know what's the norm, as the agency told me their off hours are from 10am-6pm. Thanks!

Yes, same as Tresa. My helper will help me to sweep and mop the floor before going out. The period when she's not at home, I will do the washing of dishes or hand wash some clothes myself, I won't left all the household chores for her to do when she's back. After she comes back at 6pm, she will help me feed the younger one and wash some dishes , that's all. :)