Eczema/Neck rash question.

Hello, want to ask po sana if your little ones experienced or experiencing the same neck rash po? I’ve gone to pedia and niresetahan po kami ng cream, body wash and lotion that’s good for atopic dermatitis pero hindi parin po nawawala. Tried cetaphil AD/ cetaphil regular/ mustela/ dove sensitive pero natutuyo lang minsan pero bumabalik po and di sya tuluyang gumagaling . Baka lang po may additional tips po kayo to lessen or to avoid it po.