hsbc customers

I just receieved my hsbc debit card. How come they never send me the token that can use ibanking? I got receieved the card?? How do i know what is the password?? Can anyone advise me what to do.

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VIP Member

Did you apply for IB? Else I don’t think it will come together. The password should be send in a separate mail. You can go to any branch to reset / apply IB.

VIP Member

Hi... if you have not receive the password after 7 days, please go the the branch to request for one

A separate post is generally sent with password. So should be in your mail box shortly

It's usually sent separately. If you didn't receive it, please call the bank

TapFluencer

Token and password are usually sent separately for security reasons

Super Mum

The password will be send to you later. In a separate mail.

Hi, You will get a separate mail for the password

VIP Member

pin and mail will be sent separately

VIP Member

They will send these separately.

Super Mum

Separate mailers