Kkh staffs are rude

Have you ever experienced hostile treatment from kkh nurses and their staffs? I don't know if it's because I'm under a subsidised route. Staffs are always harsh and impatient towards patients. Lactation support, like no support, scolded me when I was struggling to bf my newborn. She said do I still want to bf or not? It's my first time and quite traumatic experience for me. Is that why ppl go for private route?

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I delivered in kkh via the private route. I felt like there’s no difference except that I’m paying a private rate and I get to see the same gynae every visit but that’s about it. Everything else felt like a subsidized route for me. If I had any medications, I also have to wait at the pharmacy like everyone else. Nearer to delivery, I also don’t have the privilege of privately contacting my gynae for help (unlike other private clinics where i heard we can directly call or message them if there was any issue) I had to just walk into the delivery suite and be charged for emergency rate. In between visits, I also couldn’t just walk-in for a consultation as and when I need help. Have to call thru kkh hotline (which they can take super long to answer) and then may not get the fastest and earliest appointment date 🥲 The shocking part for me was after I delivered, I was in so much pain I couldn’t get off the bed, couldnt sit too. The nurse wasn’t able to help me so I supported myself up from the bed and stood up. (My epidural was still wearing off) I had to get up to sit on the wheelchair which was an ordeal… and the nurse told me in mandarin “don’t fall, i dont have the strength to carry you” 🫠 I’m a ftm, I didn’t receive any lactation support. There wasn’t any lactation nurse or person who came to help or guide me with breastfeeding. I had to seek help from others or learn myself. I told myself if I ever have to give birth again, I’ll not go back to kkh. Such a nightmare. These are just some of the bad experience I faced. Not forgetting the bad experiences during delivery itself 😰

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1y ago

Yes!! Really nothing special, the only difference is the cost. 😓