Asking for a family friend ..

who really needs guidance from Singaporean parents who have been through similar situations. She was married in 2018 and divorced at the end of 2020. She has 100% care and control of her two young children (ages 6 and 4), with 50% shared custody. Her ex-husband is supposed to pay $500 per child monthly, but he has not been paying since July. She is already planning to enforce this through the Family Court. What’s worrying is that during his recent access time, he did not send the kids to school and refused to take MC for them. He also has very little childcare experience — most of the time during his access, his parents (the grandparents) are actually the ones taking care of the children, not him. She is especially concerned because the older child has asthma, and the father refused to follow her instructions about his medical needs. On top of this, he has been posting untrue things about her on social media, like accusing her of spreading rumours in his older son’s school — something she has never done. She is very worried about: • neglect during access • refusing to send the kids to school • refusing to get MC • ignoring the child’s asthma care • relying on his parents instead of caring for them himself • unpaid maintenance since July • social media harassment For parents who have faced similar issues in Singapore, what would you recommend? Should she consider applying to vary the access arrangements? Is this something to raise to MSF or the Family Justice Courts? Should the school be informed? Really appreciate any advice so I can pass it to her. Thank you.