Reward Tajuk Sesat

Sorry gaishh. Soalan luar pda kotak skit. Cuma nk tnyaa yg aktif #theAsianparent mcm mnaa klau kita dh redeem brg tu then dia kata tgu notif utk tebus. Tpi smpai skrg tk dpat lg. Sbb tk reti guna. Ada lahh tebus reward tesco. Tpi tk faham cara guna. Someone explain please? ?