Any mummies have a bad experience at infant care. Can share your experiences?

Hi, My baby used to go to an infant care, and all was well till one day I happen to reach during the lunch tie of kids, and I saw that the kids were being fed bread that was so hard and cold that I wondered how the kids were managing to eat. Since all of them were so young that none of them could express that there was some problem with it. Neither they could go back home and tell their parents being so little. Though I did bring up the issue with the infant care people but the thing is that they were doing all this, and had I not seen it, they would have continued doing it.