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I had a hard time with this ink subscription and have gone to CASE today. The relationship with HP Ink Subscription is a Time Waster for me. The HP system deducted from my card in Dec but did not send me any ink , the reason being, my then Dec 2022 ink level was not yet lefft 20% or less than 20% . In Jan 2023, they are going to deduct from me again. And today the staff said my ink level still not yet 20% left so they are NOT mail me the ink cartridge. My contention is : if HP deduct from me 3 months , are they going to keep telling me , they are not sending me anything ? So i asked the onine / whatsapp customer service for phone number and address for a resolution. I asked 5 times, she refused to give to me any phone number or address.... I have just gone to CASE
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