Grainy enfamama maternity milk

Hello am trying out the milk samples for the first time and i even use hot water but my milk turns out super grainy i cant even finish a whole cup. Is there something i did wrong while making it? Did anyone experience the same thing?

Grainy enfamama maternity milk
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Dilute the powder in a cup of room temperature water and stir thoroughly. Once no more residue, you can put the cup in the microwave to heat it up so that it can become hot milk!