It is difficult to generalize how babies are handled in the infant care. My friends heard stories about teachers letting babies cry or handling the babies in a "not so gentle" way. What she did when looking for an infant care is to book a tour to have a chat with the teachers there. Also, she went down to her shortlisted centre(s) and observe through the windows how the teachers handled the babies. She went at different timings (she was still not back to work yet) when she could.
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