Troubleshooting PLDT

Sino po may alam kung paano mag troubleshoot po ng phone w/o dial tone and internet?

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Magsulat ng reply

depende po sya sa setup. kung may wall jack kau na nakalabas lang at kung may filter/splitter ung modem at phone, tanggalin mo po ung phone dun. tsaka mo po isaksak diretso sa wall jack. pag wala pa ring dialtone, need mo na po mag pa dispatch ng PLDT tech.

Thank you so much mumsh