He is good. Friendly. We have a good chit chat with him. He also answered every question from you. He very patient and explain everything details. No rush of time. I had NIPT test with him too. He handle it very well while taking blood. He also trying to chat n distract me from getting nervous. I was recommended from a friend of my sister. I can say he is so much better from the one I had with Astra - mount E