What can we do if tutor ignore us?

Question

Due to personal reasons, I had severe depression during the time we first engaged tutor so had to cancel classes now and then as I couldn’t cope. Which I informed beforehand and apologised profusely for not being able to proceed with class. Even asked if the tutor would be okay to which the reply was “completely understand, dont worry too much” Fast forward now.After everything ok for me, texted tutor twice on different occasions to continue but no response(3 weeks apart of each text) I have a feeling that tutor no longer interested to teach us but my kid been asking about the tutor as comfortable with the teaching technique. Would it be wrong and seem desperate to contact the tutor again? Or can ask my kid to contact tutor instead? Feel like unfair if tutor were to be upset and ghosted us coz my problem but when tutor was still teaching, he wasn’t punctual at all. Not 1 2 mins late but 30mins - 1 hr late and we still ok to change plans to fit tutor being late. Twice the tutor said on the way but an hour later we text, found out tutor slept and forgot about tuition. While kids, room all ready, snacks, hot tea been served.

TuitionMasters · Answer

If a tutor is ignoring you, the best thing you can do is switch to an agency that values communication and responsiveness. At Tuition Masters, the team is super quick to follow up, and they help you replace a tutor immediately if something isn’t working out. It’s reassuring to know they monitor tutor quality and make sure parents never feel stuck or unheard. visit : tuitionmasters.sg/