NUH such a wonderful hospital.

I’ve been making partial payments every time I get my pay on every month 20th, and I just paid about $100 plus few weeks back, I’ve paid over $700 since March and I have about $400 plus outstanding, which I’m paying monthly bit by bit, we have blady Medisave which stupidly only can be claimed after the baby is delivered! Today I just came for my fetal scan which was arrange by the doctor due to my weight gain which was important, I was told that they will reschedule my appointment after my bill is paid and was told to leave. As I’m walking out, they called me back for the scan, I said you just asked me to leave! Seriously being pregnant is Singapore is f’ed up. What’s the point of having a blady Medisave and it can’t be used for prenatal cares during prenatal visits. Being pregnant is already tough, and people make pregnant women life even tougher. If so why should we even come for appointments, ask them not to give appointments then! Let them be held responsible for whatever that might happen to our baby. ALSO they’re SUPER RESPONSIVE TO THE EMAILS WE SEND! I’ve sent a few emails and have never gotten ANY REPLIES!

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Hey mummy, while I understand that it is indeed tough but should you be facing issue in payment you may wish to inform them at the counter in regards to the payment. They will then advice you accordingly. Is it you are under private therefore the high amount of outstanding bill? Or because you are under subsidy but you hold the bill? Pardon me for asking. If you have issue in payment maybe perhaps to arrange alternative payment via apps and settle bill bit by bit instead of holding a huge portion. This is to ensure you get to have all your appointment at the designated date arrange.

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1y ago

Have you ever speak with the counter when registering? I know that at the counter they have a small "poster" indication if you would like to speak privately with the staff. Maybe perhaps you can raised this up and therefore let them know about the payment. Yes it is true that not everyone would be able to make payment at one go but atleast be empathy to make some partial payment before next appt. They shouldn't ask you to leave. While this is unacceptable they shouldn't reject you. I hope that this is raised up to the right channel.

YES i agree.. NUH system is cocked up now. After they moved the clinic. the staffs at the counter didn't mention anything abt using Medisave. I hv been paying cash too. the previous clinic on the ground floor years back, the service were better.

1y ago

Payment cant be made with Medisave. All pre natal charges claim will be made together with labour/ward charges. You can use Medisave only for certain charges and of course labour. The return cheques given weeks after birth would be the pre natal charges made during pregnancy.