KKH public

yes I agree. As a foreigner, and my first visit there. I forgot to bring my referral letter but I had it in my phone so the admin staff told me to send it to an email she gave. I tried sending several times and told the staff but she just told us to keep trying. Turns out the email she gave was wrong. My husband and I had to wait an hour till we got through sending the email because of the staff. I understand sometimes you get things wrong but she was very rude and didn't even correct the email until we had to ask another staff to look into it. After a few appointments, I noticed this one indian staff who is in charge of taking blood tests. she called a patient but the patient wasn't there because that patient was busy paying bills or doing her urine test. when the patient tried explaining, the indian staff just rudely interrupted her.