Does your kid refuses to listen to your instructions e.g don't touch the stuff until you raise up your voice? I don't like to do so but what else i can do to make my 5 years old kid listen to me?

Yes. As Sarah has mentioned, it's all about communication. If all else fails, you could try something my friend did - tell your kid to do the exact opposite. Her child was having a meltdown in public and screaming her lungs out. She refused to listen when being told to "keep quiet", so my friend told her to "cry louder and let everyone hear". The child sobbed and quietened down. I guess she's at that age where they hate listening to instructions and love testing boundaries.