Nag onhold ba ng ticket ang airlines

We want to informed you that your booking is still on process and got On-Hold by the Airlines due to INFANT name is too long. We have to abbreviated INFANT's name and you have to bring ID card and Birth Certificate of your infant to the Airport as Security Checked Requirements Mga mima ask lang dku kasi gets masyado kailangan ba pumunta ako ng airport para ipakita ung birth certificate ng baby ko kasi naka onhold ung booking ko ng ticket pero bayad na yan ung email nila sa akin