What has your gynae experience been like?

I'm delivering at TMC and this is my first pregnancy. I seldom deal with specialists/hospitals, only going to the GP when I have the flu, so I'm not sure if my experience with my gynae clinic is the norm and I just had high expectations, or if they are just unprofessional and uncoordinated. Most of the time the consultation is very mechanical - the doctor does the ultrasound, then says everything's ok, when he'll see me next, and bye. I've had to cut in after the Bye to ask him questions about symptoms that I have, and what to expect/look out for. I had expected much more handholding and guidance seeing this is my first pregnancy and honestly you won't know what questions to ask, or what symptoms are red flags unless you had been actively googling it - is this not what you pay a specialist to advise you for? I am aware I need to do 2 vaccinations, whooping cough and flu - but the doctor totally forgot about it. I was paying the bill when I queried the nurse and she realized that this is the week I was supposed to take the shot and ushered me back into the clinic. After I'm done with the consultation, it's almost a one hour wait for the nurses to process the bill and advise on the next steps. And even so, a lot of times this is messed up. Like today I overheard they forgot to bill another patient for something last visit. I waited 40 min for them to print out my hospital form... But only the name was correct and all the details were wrong (prices were 5x what were agreed I don't even know what happened there). And we now just found out that we have to register at the hospital online ourselves (because we happened to doubleconfirm this with the staff), the clinic won't be processing for us, which was different from what was advised initially. I'm in the banking sector, this type of professional advice and service will be negligence.... But my husband said this just may be the norm in the medical industry. I'm wondering if I should go back to this clinic for my next pregnancy, or if this is the same experience across the board. What has your experience been like? #firstbaby #advicepls #pregnancy